Topic For: Customer relationship manager

The Introduction: The First Stage of a Client Relationship

May 23, 2016 / by posted in

Building a relationship with your clients follows some very similar stages to building a relationship with your wife or husband. The primary difference of course, is that after you have successfully maintaine...

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CRM Solutions: Recolouring the Canvas of Customer Engagement

May 12, 2016 / by posted in

We recently asked one of our friends to write us up an article with their unique nterpretation of a CRM and it’s importance within any business. Kristy from WDX Web Development in Melbournewas kind enoug...

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How Big Does A Business Need to Be Before They Need a CRM?

February 24, 2016 / by posted in

I speak to a lot of small business owners, and often when I ask them what CRM they are using I will receive one of the following responses: What is a CRM? Isn’t that something much larger companies use? Oh, I...

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4 Reasons a CRM Trumps Excel Spreadsheets

February 22, 2016 / by posted in

Using Excel can be a powerful way of collecting and managing data. Whether you are Excel superstar with all of the formulas already in your mind, ready for you to launch into some serious functions from pure ...

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4 Tips for Getting The Most Out of Your Customer Relationship Management Software [Confessions of a CRM Ignorer]

February 18, 2016 / by posted in

I’m going to start this with a little bit of a confession, I have been neglecting my CRM Probably in the same way that it is easy to neglect a gym membership. You make the commitment, you understand that ...

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