We spoke previously about researching a prospect being the key difference between a sales call being a cold call or a warmer call. That is all very well of course, but where are you supposed to find the time ...
Topic For: CRM
The Introduction: The First Stage of a Client Relationship
May 23, 2016 / by Joshua Ballard posted in
Building a relationship with your clients follows some very similar stages to building a relationship with your wife or husband. The primary difference of course, is that after you have successfully maintaine...
CRM Solutions: Recolouring the Canvas of Customer Engagement
May 12, 2016 / by Joshua Ballard posted in
We recently asked one of our friends to write us up an article with their unique nterpretation of a CRM and it’s importance within any business. Kristy from WDX Web Development in Melbournewas kind enoug...
How Big Does A Business Need to Be Before They Need a CRM?
February 24, 2016 / by Joshua Ballard posted in
I speak to a lot of small business owners, and often when I ask them what CRM they are using I will receive one of the following responses: What is a CRM? Isn’t that something much larger companies use? Oh, I...
A CRM Makes Your Business More Professional
February 23, 2016 / by Joshua Ballard posted in
If you think that a CRM is solely used to record leads and prospects, until a salesman finally closes the deal, then you are underestimating the power that a CRM can bring to your business. There are many diffe...