Topic For: CRM

Conducting Prospect Research

May 25, 2016 / by posted in

We spoke previously about researching a prospect being the key difference between a sales call being a cold call or a warmer call. That is all very well of course, but where are you supposed to find the time ...

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The Introduction: The First Stage of a Client Relationship

May 23, 2016 / by posted in

Building a relationship with your clients follows some very similar stages to building a relationship with your wife or husband. The primary difference of course, is that after you have successfully maintaine...

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CRM Solutions: Recolouring the Canvas of Customer Engagement

May 12, 2016 / by posted in

We recently asked one of our friends to write us up an article with their unique nterpretation of a CRM and it’s importance within any business. Kristy from WDX Web Development in Melbournewas kind enoug...

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How Big Does A Business Need to Be Before They Need a CRM?

February 24, 2016 / by posted in

I speak to a lot of small business owners, and often when I ask them what CRM they are using I will receive one of the following responses: What is a CRM? Isn’t that something much larger companies use? Oh, I...

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A CRM Makes Your Business More Professional

February 23, 2016 / by posted in

If you think that a CRM is solely used to record leads and prospects, until a salesman finally closes the deal, then you are underestimating the power that a CRM can bring to your business. There are many diffe...

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